Privacy Policy
At artfulbox, your privacy is at the core of everything we do. We understand the importance of safeguarding your personal information and are deeply committed to keeping it secure. Our Privacy Policy is designed to explain how we collect, use, and protect your data, ensuring that you can engage with us confidently, knowing your information is in safe hands.
Your Privacy, Our Promise
Important: We value your trust and take your privacy seriously. We will never sell, rent, or share your personal data with any third parties. We are here to protect your privacy at all times.
1. What Information We Collect
We collect personal information in various ways, such as when you make a purchase, register on our website, or communicate with us. The types of information we may collect include:
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Personal & Contact Information: Your name, email address, shipping and billing addresses, order history, communication with customer support, product preferences, and any other details you provide.
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Transaction Information: Payment details like the name on your payment method, card type, partial card number, and other payment-related information.
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Technical Data: Your IP address, browser type, operating system, language, location, and platform when you visit our site.
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Marketing Preferences: Your preferences for receiving promotional content and how you prefer to be contacted.
2. Information You Choose to Share With Us
You may share personal details with us through various actions, such as making a purchase, leaving a review, or submitting content like photos, videos, or comments. This can include your name, email, shipping address, product preferences, and other relevant information.
3. How We Use Your Information
We use your information to:
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Personalize your experience: Tailor our services and communication to suit your unique needs and preferences.
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Provide product recommendations: Suggest items based on your previous purchases and interactions.
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Support you effectively: Address any questions or concerns you have regarding your orders and experience with us.
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Streamline your orders: Ensure your purchases are processed smoothly and securely.
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Offer continuous assistance: Provide ongoing support to ensure your satisfaction long after your purchase.
4. Cookies, Web Analytics, and Tracking
To enhance your browsing experience, we use cookies, web logs, and Google Analytics. These technologies help us remember your preferences and improve website performance. You can manage your cookie preferences or opt-out of Google Analytics at any time using browser tools.
5. Email & Text Notifications
With your consent, we may send you updates on new products, promotions, and relevant news via email or text. We’ll keep it minimal—no more than four messages per month. If you wish to unsubscribe at any time, simply contact us at .
6. Sharing Your Data
While we never sell or rent your personal data, we may share it with trusted third parties who assist us in delivering our services:
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Payment Providers: Banks, payment processors, and shipping carriers.
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Service Providers: Web hosting platforms, advertising agencies, and other essential services.
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Legal Requirements: We may disclose your information if required by law or to prevent fraud.
7. Protecting Your Personal Information
We use the latest security technologies to ensure your personal information is protected from unauthorized access, alteration, or disclosure. Your payment information is encrypted using SSL technology, and all transactions are securely processed via PayPal. While no system is foolproof, we are continuously enhancing our security measures to keep your data safe.
8. Data Retention
We retain your personal information only for as long as necessary to provide our services or as required by law. Once you close your account or stop using our services, we may retain certain data for legal, fraud prevention, or operational reasons.
9. Withdrawing Consent
You have the right to withdraw your consent for processing your personal data at any time. Please note that withdrawing consent may limit your access to certain services. To update or delete your information, simply reach out to us at .
10. Accessing, Reviewing, and Updating Your Information
You have the right to request access to your personal data, correct any inaccuracies, and request the deletion of your information. To make any changes or requests, simply email us at .
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and where appropriate, communicated to you via email. We encourage you to review this policy regularly to stay informed about how we protect your personal information.
By using artfulbox, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, don’t hesitate to reach out to us at . We are committed to ensuring that your experience with us is safe, seamless, and enjoyable at every step of the way.